From the guys on the roof to the people answering phones, it takes a full team to make our friendly customer service and exceptional craftsmanship possible – and an important part of that team is Shelley Mooney. Shelley has been a receptionist at P.I. Roofing for three and a half years, spending most of her time serving our customers and making sure they have sturdy roofs over their heads and are happy with our work. Get to know Shelley a little bit better by reading her interview below, or by watching her interview video here!
What are your main responsibilities with P.I. Roofing?
Mostly customer service. I do a lot of mailing and that kind of thing, but mostly I keep up with the customers.
What do you find exciting about the roofing industry?
It’s never boring! I’ve never paid this much attention to the weather either. There’s a lot to learn and I work with some pretty cool people.
What do you enjoy most about your job?
Interaction with customers.
What do you think sets P.I. Roofing a part from other roofing companies?
We try to do the best we can for each individual customer depending on their needs. We work with insurance companies and try to do the best we can for them (our customers).
What is your favorite part of working at P.I. Roofing?
The people! We’ve got a good team.
What are some of your favorite memories on the job?
Probably birthdays. We celebrate pretty good up here.
What do you wish the general public knew about roofing?
It doesn’t cost anything to get an inspection, and that will tell you a lot about what’s going on with your roof.
What do you enjoy doing outside of work?
I’ve got two kids, so I enjoy going to their activities. I also enjoy a little “me” time! Going to school and work keeps me pretty busy.
Shelley’s commitment to customer service and love for interacting with people shines through each day she comes to work, and we’re thankful to have her on our team. Thanks for all you do, Shelley!